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Frequently Asked Questions

 

We are a FUN and SASSY GIRL boutique! We offer finely handcrafted Hair Bows, Tutus & more for Baby Girls, Toddlers and Little girls. We strive to offer you and your little princess unique designs.  We hope you find our girly-girl boutique super sassy, unique & fun to shop!

What is your Delivery/Shipping Policy?

We only ship within the US.  All orders ship within 1-3 weeks of the order date.  Most all of our items are custom designed per order.  We ship USPS Priority or Express Mail.  Once an order ships, it generally takes 2-3 days business days for you to receive your order.

*Some items may be shipped out separately depending on availability.

 

What forms of payment do you accept? 

We want to make your shopping experience with us an easy one!  We accept payment through Paypal.

 

What is your Privacy Policy? 

 

Customer security is a top priority to us.  We have taken steps to maintain your privacy.  We will never sell, lease or share any of our customer's personal information.  Any information collected is used for order processing only.

 

What if I did not receive everything in my order? 

Don't worry!  We are working hard to get your items out to you as soon as we can.  Some items may be shipped out separately depending on availability.

 

What is your Return/Cancellation Policy? 

 

All of our items are custom handcrafted as ordered.  Due to the handmade nature of our items, some ribbons/flowers are seasonal & are not always in stock.  We use colors/styles of similar ribbons/flowers if we are out of stock in certain supplies.  Our custom-designed items, made-to-order items and/or personalized items cannot be returned or exchanged.  "All sales are final" unless we make a mistake in processing your order.  Once an order is placed, it can not be canceled.

 

What is your Refund Policy? 

All of our products are handcrafted and cannot be returned or exchanged.  Unfortunately, we do not accept returns and cannot refund any item(s) purchased. 

 

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